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Payment Flow and Delivery Policy

PAYMENT

All Jepsons online orders must be paid in full before dispatch.

DELIVERY

We offer free UK shipping for all orders over £75, and ship using Royal Mail UK. This should usually take between 3-5 working days to arrive. 

We offer a paid UK shipping at the checkout for orders under £75 or if you are in need of a quicker delivery. If you choose this option your goods should arrive within 48 hours with Royal Mail.

As soon as we have posted your parcel we will send you a Royal Mail tracking number which you can track via their website and keep up to date with the tracking of your parcel. 

Please note during peak seasonal times parcels may be delayed longer than usual which is out of our control, however we will always update you if the delay is severe. 

We aim for all orders to be dispatched the same working day if you order before 1:00pm Monday to Saturday. However, during seasonal peaks please allow up to 2 working days for your order to be dispatched on your designated service. If you require any further information on this please contact us on 01270 624734.